Shipping Policy
Thank you for shopping at Iron Flask.com. This shipping policy outlines our processes and regulations regarding order processing, dispatch, and delivery.
1. Order Processing Time
Orders will be processed within 1 to 3 business days after successful payment.
Order processing takes place Monday through Friday, excluding weekends and holidays.
Orders placed after 4:00 PM on Friday will be processed the following Monday.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and shipment details.
Please note that order processing time and delivery time are distinct from one another.
2. Shipping Destinations
We currently offer shipping services to customers in the United States and Canada.
Available shipping destinations may vary based on the service coverage of our partner carriers. If you are unable to select your region at checkout, it means we do not currently ship to that area.
3. Estimated Delivery Time
Estimated delivery times vary by destination.
United States
Estimated delivery time: 1–3 business days;
Canada
Estimated delivery time: 3–6 business days
The delivery times above are estimates; actual delivery times may vary due to factors such as customs clearance, weather conditions, or carrier delays.
4. Shipping Costs
Free shipping
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking information may take 2 to 5 business days to update, depending on the carrier’s processing speed.
6. Customs Duties and Taxes
For international orders, customs duties, taxes, or import fees may apply depending on the regulations of the destination country or region.
These fees are determined by the customs authorities of the destination country and are the sole responsibility of the customer.
7. Delayed or Lost Packages
Although we partner with trusted logistics providers, delivery delays may still occur due to reasons such as customs inspections, severe weather, service disruptions by logistics carriers, or seasonal peak demand. If your order does not arrive within the estimated timeframe, please contact our customer service team for assistance.
8. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout. If the provided address is incorrect or incomplete and the order has already been shipped, we may be unable to correct the delivery address.
If the package is returned due to incorrect address information, additional shipping fees may apply for reshipment.